Accounts Management

Accounts are organisations with whom you have business relationships. An Account can encompass multiple locations and contacts, allowing for the distribution of containers across different areas within the account.

 

  • Vendor is now called Accounts on  the Superfy platform.
  • Store is now called Locations on Superfy on the Superfy platform.
  • Contacts now has its own menu.
To ensure a smooth process, we recommend adding the Contacts first, followed by Accounts, and then Locations on the Superfy platform.
Accounts and Locations can be allocated to each Container on the Map. Learn How

How to Add a Contact

  • Log into your Superfy Account
  • Navigate to the CRM menu located on the left-hand side of the screen
  • Select Contacts from the CRM submenu to add your contacts for both Accounts and Locations.
  • Click on Add Contact located at the top left-hand side of the screen. 

  • On the Add Contact screen, enter the below required details
    • Title
    • First Name
    • Last Name
    • Email 
    • Phone Number 
  • Click Save.

How to Add an Account

  • Select Accounts from the CRM submenu to add an Account.

  • Click on Add Account located at the top left-hand side of the screen. 

  • On the Account Information screen, enter the below required details
    • Account Name
    • Account Logo

*Maximum file size for Account Logo is 10 MB

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  • Click Save.

How to Add a Location

A Location  refers to the physical location where the container is situated and is a subset of Accounts Management.

  • Select Locations from the CRM submenu to add an Account.

  • Click on Add Location located at the top left-hand side of the screen. 

  • On the Add Location screen, enter the below required Information.
    • Account Name – the Account you wish to link with the Location (store)
    • Name – Location (Store) name
    • Address -- Full Address
    • Click Save

The Address needs to be accurate to utilize the Scheduling and Routing features.