If the physical container coordinates do not allow a vehicle to stop for collection, you have the option to enter an alternative set of coordinates. This article shows how to utilize the Alternative GPS Coordinates.
When using the Alternative GPS Coordinates feature, it is crucial to remember that these coordinates must correspond to the street location closest to the container where a vehicle can safely park.
- Log into your Superfy Account
Don’t have a login?
Please reach out to your Company Admin, Account Manager, Customer Success Manager, or email support@superfy.com. They will be able to assist you in creating a login for your account.
Upon logging into the platform, you will be automatically taken to the Collections module. Otherwise, navigate to the Collections module located on the top left-hand side of the screen.
- Click on the Search (
) icon located on the top right-hand side of the Map View. Search for an container using one of the following;
- Container
- Sensor Serial Number
- Streets/Location
- The map will centre to this container location. Click on the Container icon to view Container data.
- On the Address tab on the pop-up screen located on the right-hand side of the screen, scroll down to Move Route Pin.
- Click on Move Route Pin to add the Alternative GPS Coordinates for the nearest safe parking spot.
- Drop the Pin (
) to the exact location you would like to add the Alternative GPS Coordinates to.
Additionally, you have the choice to input the GPS Coordinates of the precise location where you want to add the Alternative GPS Coordinates. Ensure to click on the Save button if you decide to use this option.
Please note that this action will not move the container to the Alternative GPS Coordinates on the Map View. The Alternative GPS Coordinates has been created to be visible to the drivers on the Mobile App when they are doing collections and using the Routing feature. To verify if the Alternative GPS Coordinates has successfully been created, click on the container once more and scroll down to the Move Route Pin option. The Alternative GPS Coordinates will appear underneath the Move Route Pin.
