Alerts can be configured through the Alerts menu or the Settings menu in the Fleet Module. This article explains how to add new alerts and choose how they are received—via the platform, SMS, or email.
How does the 'Alerts' menu work?
The Alerts menu of our platform allows you to set up notifications for various activities, organized into different categories. These alerts help you stay informed about key events in real time, such as overspeeding, idling, or engine power status. You will find Alerts menu on the side panel of the Platform under icon 
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The types of alerts you can use depend on your access rights, system configuration, and installed devices.
How to add an Alert
To set different alerts and receive notifications about specific events or actions:
- Go to one of these two menus:
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Alerts -
Settings ➡ Alert settings
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- Click on the ADD NEW ALERT button on the top right.
- In a pop-up window select the type of alert you want to create from your available options.
- Set up the alert's trigger conditions.
- Choose how you want to receive the alert (e.g., email, SMS, or WEB pop-up notification on a platform).
- Once all fields are completed, click SAVE to create the alert.
Once all fields are completed, click SAVE to create the alert. Learn how to view notifications via the Map.
SMS notifications are a paid service and have a cost per message.
All alerts are divided into several groups. Depending on your user access rights and account settings you might have a different set of available alerts.
Common trigger conditions and settings
For most of the alerts, there are some common alert-triggering conditions and settings that you can change.
- Time and Date
Set the interval of hours and days you want to receive the alert. If an event happens outside the set interval, the alert won't be sent to you.
- Vehicles
Specify the vehicles the alert should refer to. Choose to apply the alert for all vehicles, specific ones, or groups of vehicles.
For some alerts, it is not possible to set up a group of vehicles.
Some specific alerts can be applied to drivers, not vehicles.
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Notification Settings
Choose how you want to be notified when alerts are triggered.
You can choose one of the options or all of them.
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- E-mail
By default, the alert will be sent to the e-mail specified in your account's settings. If you want to add additional email addresses to receive notifications, put them in the email bar. If more than 3 additional emails are needed, click Add. ℹ️ Check your email settings to avoid situations when e-mails with alerts are marked as spam.
- E-mail
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- Pop-up
The triggered alert will be displayed as a pop-up on the platform.
- Pop-up
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- Text message (SMS)
By default, the alert will be sent as a text message to the phone number specified in your account's settings. If you want to add additional phone numbers to receive notifications, put them in the phone bar. If more than 3 additional SMS are needed, click Add. ⚠️ Additional charges may apply per SMS message -
Private Alerts
Enable Show only to me and triggered alerts won't be displayed in the alert lists for other users.
- Text message (SMS)
- Period of Activity
Configure how long the alert should be active - always or during a specific period.
By default, all alerts are set to be active always.
How to edit or delete an alert
- Go to
Settings ➡ Alert settings. - On the alert list, find the alert you want to modify.
- Click the Edit button on the right side of the alert.
- Adjust your alert according to your needs (e.g., change the alert type, notification method).
- Click the SAVE button at the bottom.
To delete an alert
- Go to Settings ➡ Alert settings.
- On the alert list, find the alert you want to remove.
- Click the Delete button on the right side of the alert.
- Click Confirm in the pop-up to permanently remove the alert.
Where can I see all alerts I have received?
- All triggered alerts are displayed and visible in the Alerts menu. Here you will also see alerts that have been configured by other users and haven't been marked as private.
- Use filters to find specific alerts. The list can be filtered by vehicles, vehicle groups, drivers, date and time and alert type.
- After filters are set, click Select and relevant results will be displayed in the list of the overview.
- Click Alert Settings and you will be redirected to the settings menu, where you can modify already set alerts.
How to export your received alerts
To export a list of the alerts you have received, along with some information about each of them:
- Go to the
Alerts menu. - Use filters (type, vehicle, date, etc.) to select what alerts will be part of the file and click SELECT to apply them.
- Click on the Excel, PDF or Print icon to export data in the required format.
If there's too much data to display directly, you may receive a pop-up notification indicating that the data will be generated in a file for later download (usually within a few seconds).
Can I schedule alerts?
You can set a schedule for most of the alerts. You can specify the hours and days when you want to receive the alert. Alerts will only be sent to you for events within this scheduled interval. Also, you can set a time period when the alerts should be generated and delivered to you or your colleagues.
Can I set up alerts to be sent to any email address?
Yes, you can set up alerts to be sent to an email address that is not associated with a user account. When configuring notification settings for alerts, you can specify additional email addresses to receive notifications. Simply put the desired email addresses in the email bar provided in the alert settings.
If you need to add more than three additional emails, you can click the Add button.
Check your email settings to ensure that emails with alerts are not marked as spam.