As there are a variety of use cases for monitoring Container Fullness Level, we have made it possible for each customer to specify and set a preference for Container Fullness Level.
- Log into your Superfy Account
Don’t have a login?
Please reach out to your Company Admin, Account Manager, Customer Success Manager, or email support@superfy.com. They will be able to assist you in creating a login for your account.
Upon logging into the platform, you will be automatically taken to the Collections module. Otherwise, navigate to the Collections module located on the top left-hand side of the screen.
- Click on the Settings icon located on the top right-hand side of the screen.
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Click on Container Fullness Level to see the pop-up screen and current settings.
- Click on the Set Preference for Container Fullness Level and change the settings if required
- By entering your preferred Mid Range (Partially Full) level the Mostly Empty and Mostly Full will automatically update.
- Click Save.
Any changes you make to the Container Fullness Level will affect all Connected Containers in your account. Furthermore, if any containers are configured with Intermediate or Maximum Thresholds, these settings may take precedence over your Container Fullness Level preferences based on which condition is met first. This guideline also applies to how Collection Requests are processed and managed.
When a collection request is submitted by a public member or customer and its status is marked as "Approved," the container icon may change to Orange, depending on which of the specified conditions is met first. Furthermore, if the request's status progresses to "Scheduled," the container icon may change to Red.
It is important to understand that the color change of a container icon is not Reversible. For instance, if a container is already marked Red due to the Container Fullness Level or the Intermediate or Maximum Thresholds settings, and a Collection Request status is subsequently updated to "Scheduled," the icon will remain Red.