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Add a Container to the Map Using the Web Platform

There are 3 main container types within the Superfy Platform: a Managed Container, QR Container or a Connected Container. A Container can also have both a QR code and a Sensor associated to it. This article shows how to add a Container to the Map.

  • Connected Container - these containers have some sort of sensor installed that gives data such fill level, location etc. You can customize the frequency at which the sensor captures the fullness reading from the container and sends this data to the platform.
  • QR Container - these containers are equipped with QR Codes, allowing Collections Operators to easily scan the code for confirming collections. Additionally, the public can also scan the code to request collections, making the collection process more efficient and accessible for all involved parties. These containers do not display fullness level data either. 
  • Managed Container - these containers do not have a QR code or sensor assigned to them. They can have a collection threshold rules associated with them and are particularly beneficial for containers that do not need frequent collections. These containers do not display fullness level data; instead, they change color to Green, Orange, or Red based on the set collections threshold countdown.
  • QR and Connected Container - the best of both worlds, you can assign a QR Code to a container and also have a sensor installed in the container. 

How to add Individual Container

To facilitate a seamless installation process, it is essential for customers to complete the Container Information Template and submit it to their Account Manager or Customer Success Manager. This important step enables our Customer Success team to add the containers to their designated location on the map prior to the installation of the Fill Level Sensor or Smart Container.

Alternatively, the installation technician(s) has the option to utilise the Superfy App to complete this process while on-site. 

Ensuring that the containers are placed in their designated locations on the map is crucial for a smooth installation process. This step allows the installation technician(s) to verify that the Fill Level Sensors are turned on, assigned to the appropriate containers, and recording accurate fill level data. It also helps in proactively troubleshooting any issues while on-site. 

We recommend enabling Location Sharing on your web browser to allow the platform to automatically detect your current location.


Upon logging into the platform, you will be automatically taken to the Collections module. Otherwise, navigate to the Collections module located on the top left-hand side of the screen.

  • Click on the Search ) icon located on the top right-hand side of the Map View.
  • Select the Street/Location option from the drop-down menu to find the specific Address where you would like to add the container. This will automatically center the map to that specific location.

Screenshot 2024-10-16 143026

Utilise your Mouse or Touchpad to zoom in or out on the map as needed to get a closer or broader view of the area. Alternatively, you can also utilise the Zoom In and Zoom Out () feature located in the top-right-hand panel of the screen.

  • Click on the Place Container on the Map icon, located on the right-hand side panel of the Map View.

  • Drop the Container (on your desired location.

An Add Container to Map pop-up screen will load. Please fill in the required Container information. 

      • Subscription Type - choose the container subscription type by sliding the toggle next to your preferred option: QR Container, Connected Container, or Both. Please be aware that the Managed option will be selected by default.

Please note to allocate a sensor, the Connected Container Subscription Type must be enabled. 

      • Zone - select your preferred zone that you would like to add the container to.
      • Group - is a subgroup of a zone which may correspond to work practices such as collection teams or logical sets of containers. It can be used for further filtering purposes.
      • Container Type - e.g., organic container, battery and vape container etc...
      • Container Tag -  this is optional. You can add any additional tags of your choice to a container. This is mostly useful for additional filtering purposes on the platform. 
      • Account - select the appropriate account associated with the container
      • Location - select the appropriate location associated with the container

To assign an Account and Location to a container, you must first create them in the CRM menu.  

      • Waste Type - select the appropriate waste material
      • Sensor - enter and select the Sensor Serial Number that you would like to allocate to the container. 

Please note that Sensor, Fill Height and Fill Gap field will only appear if the Connected Container Subscription Type has been selected. 

If you choose to allocate a sensor, it's crucial to:

  • Ensure that the Fill Level Sensor is Turned ON. After adding a container, you will notice a Grey icon on the map. If the Fill Level Sensor is Turned ON, the icon will change colour to one of the options below.

  • Take a Manual Reading after the container is added to the map to ensure a heartbeat is being sent from the sensor to the platform (confirm date and timestamp matches) and verify that the container fullness level matches what is physically in the container.
  • If there is any previous Fill Level Sensor Sensor allocated to the Container, please ensure to detach the sensor first before allocating the new Fill Level Sensor to the Container.
      • Name - use your preferred name for the container (i.e. Container Identification Number)
      • Fill Height - add the container Fill Height here in cm
      • Fill Gap add the container Fill Gap here in cm
      • Container Serial Number - this is optional. Enter your container's unique Identification Number. 

    • Click Save
    Taking photos during the installation of the Fill Level Sensor is strongly advised. These photos are essential for referencing and confirming the correct installation of the Fill Level Sensor. They also serve as valuable resources for troubleshooting any issues that may arise in the future.This includes:
    • A clear picture of the container type
    • A clear pictures of where the sensor(s) was installed in the containers (especially if they are installed slightly different to one another)
    • A clear picture of environment of where the container is situated.

    During on-site installation, the installation technician(s) have the capability to take and upload pictures of each container using the Superfy Mobile Application while adding it to the platform. Alternatively, you also have the option to take and add them at a later date on the platform if required. 

    Drivers can also use the Superfy Mobile Application to take photos of containers and attach them for reporting purposes, allowing their managers to review them. This includes documenting any damages to a container or confirming its delivery to the designated location, among other uses.

    How to Bulk Upload Containers

    In order to utilise the bulk upload function, it is important to have the Latitude and Longitude coordinates for each container location.

    Before proceeding with the steps below, it is essential to add the Zone(s) and Container Type on the platform.

    To assign an Account, Contact and Location to a container, you must first create them in the CRM menu. 

    Please note that you can only add containers to one Zone and Container Type at a time. If you have multiple Zones, it is necessary to create a separate Excel file for each Zone and Container Type for a successful bulk upload 

    • Click on the Containers menu located within the Collections submenu on the left-hand side.

    Screenshot 2024-10-16 143814

    • On the Containers pop-up screen click on Excel located on top left-hand side. 

    Screenshot 2024-10-16 143956

    • Select Export to Excel

    • Select Template (Less Data) option in the Actions field on the Export to Excel pop-up screen.

    • Click on Export to Excel

    • Navigate to your Downloads folder on your computer to retrieve the downloaded file.
        • No - data numbering
        • Name - your preferred container naming convention
        • Description - any extra details about the container that you want to include. This is optional. 
        • Managed Container - enter "TRUE" in this field. It is essential that this field is always set to "TRUE."
        • QR Container - enter "TRUE" if the container is classified as a QR Container, or "FALSE" if it is not.
          Connected Container - enter "TRUE" if the container is classified as a Connected Container, or "FALSE" if it is not.
        • Device ID - you are not required to enter anything here. 
        • Sensor Serial Number - enter the Sensor Serial Number for containers marked as Connected

    Please note that the file will fail to upload if this information is not entered correctly. 

        • Container Serial Number - this is optional. Enter your container's unique Identification Number. 
        • Waste Stream - type of waste
        • Container tags - this is optional. You can add any additional tags of your choice to a container. This is mostly useful for additional filtering purposes on the platform. 
        • Zone - Select the zone where you want to assign the container.

       If you have multiple Zones, you will need to create a separate file for each Zones

          • Address - enter the container's address in each of the appropiate field. 
          • Latitude and Longitude - enter the latitude and longitude coordinates for each container. Having the latitude and longitude coordinates for each container is essential for utilising the Bulk Upload function effectively. Without this, the bulk upload function won't work.
          • Location ID - enter the appropriate account associated with the container. 
          • Location Suburb - enter the appropriate account associated with the container
          • Manager Name - enter the location's manager's name
          • Location Phone - enter the appropiate telephone number. Please ensure to include the country code. 
          • Account - enter the appropriate account associated with the container

      • Save the file
      • After saving the file, navigate to the Containers menu in the Collections submenu on the left-hand side to upload the file.
      • On the Containers pop-up screen click on Excel located on top left-hand side. 
      • Select Import from Excel

      • Click on Click to Browse to upload the saved file.

      Screenshot 2024-10-16 144302

      • On the Action field, select Add New Record

      • On the Zone field, choose the Zone where you want to assign the containers.

      • Select the appropriate type for the container in the Container Type field.

       Screenshot 2024-10-16 144434

      • Click on Import From Excel

      Please note that it might take a moment for the data to import. We recommend that you review the imported data on the platform after a successful upload to ensure the accuracy of all information.