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Checking Manual Readings for Superfy Pro and Superfy Mini in the Superfy App

Taking a Manual Reading allows you to confirm that the Fill Level Sensor is turned ON, receiving and transmitting data to the platform, and accurately recording the container's fullness level.

When installing the sensor, always take a manual reading to ensure the fill level accurately reflects the bin’s contents. If the readings do not align, recheck the Fill Height and Fill Gap Measurements to ensure they have been entered correctly. Also, verify that the sensor is properly mounted, with both optical lenses positioned facing straight down toward the center bottom of the container. If either lens is angled toward the container’s side wall or any other direction, the sensor may capture false reflections or obstructed views, resulting in inaccurate readings.

Please note that a manual reading must be performed on the device before checking the data on the platform.

Check manual reading on the Superfy App

Use your login to access the Superfy App.

Don’t have a login? 
Please reach out to your Company Admin, Account Manager, Customer Success Manager, or email support@superfy.com. They will be able to assist you in creating a login for your account.

  • After logging in, you will be directed to the Map View, where all of your containers are displayed and grouped by location. You can zoom in to focus on a specific container or location. 

You can also use the Magnifying Glass on the left side of the Map View to search for a container by address, name, container serial number, or device serial number.

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Alternatively, you can tap on Explorer located at the bottom of the screen. This will provide you with a comprehensive list of all the Containers available for viewing.

  • Tap on the Container of your choice.
  • Tap on the Arrow beside the Container Name at the bottom of the screen to open the Container Details screen.

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  • Tap the container of your choice on the map, then select View.

  • On the Container Details screen, tap on the Data option. 

  • Tap Latest 50 Data to confirm that the fill level reading matches the actual contents of the bin.