Taking a Manual Reading allows you to check if the G2 Fill Level Sensor is turned ON, receiving and transmitting data to the platform, and accurately recording the container's fullness level.
When installing the sensor, it is crucial that you take a manual reading of the sensor to ensure that the fill level accurately reflects what's inside the bin. If there's a discrepancy, double-check the Fill Height and Fill Gap Measurements and make sure the sensor is correctly installed with both optical lenses facing downwards towards the center bottom of the container.
If one of the optical lenses is directed towards the side of the container or any other direction, it can result in inaccurate data readings.
Taking A Manual Reading
- Hold a Strong Magnet at either of the activation ports highlighted in the below diagram until you hear 1 or 2 beeps.
- Remove the Magnet and you will immediately hear an up-tone sound.
- After a few minutes, you will hear a second up-tone sound, indicating that the data is now successfully being sent to the cloud.
- You can now view the manual reading data via the Superfy platform or App.
A strong magnet, such as a sturdy fridge magnet, can also be used to perform a Manual Reading.
Listen here:
Check Manual Reading on the Superfy App
- Download the Superfy App if you haven't already done so
- Open the Superfy App on your phone.
Use your login to access the Superfy App.
Don’t have a login?
Please reach out to your Company Admin, Account Manager, Customer Success Manager, or email support@superfy.com. They will be able to assist you in creating a login for your account.
- Your phone’s GPS will show your current location as a Blue Dot on the map.
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- Tap on the Container displayed at your current location on the Map, then tap on the View option.
If you are not currently at the container's location, you can use the Magnifying Glass on the left-hand side of the Map View to search for the Address, Container Name, Container Serial Number or Sensor Serial Number of the container to which you want to allocate a sensor.
Alternatively, you can tap on Explorer located at the bottom of the screen. This will provide you with a comprehensive list of all the Containers available for viewing.
- Tap on the Container of your choice.
- Tap on the Arrow beside the Container Name at the bottom of the screen to open the Container Details screen.
- On the Container Details screen, scroll down and tap on the Latest 50 Data to view the manual reading data.
- Check that the Date and Time-stamp matches the most current manual reading.
- Verify that the Fill Level matches what is physically in the bin.
Checking a Manual Reading on the Web Platform
- Log into your Superfy Account
- Click on the Zone Explorer
icon located on the right-hand side panel
You can also utilise the Search (
) icon located on the top right-hand side of the Map View and search by Container Name or Serial Number.
- On the pop-up screen, scroll down to Containers. You will find a comprehensive list of all the containers linked to your account. From here, you can search for and select the specific container you want to check the manual reading for.
- By clicking on a Container, you will be automatically directed to the container's location on the map.
- Click on the Container icon on the Map to view the Container Details.
- On the right-hand side of the screen, scroll down and click on the Last 50 Data to view the manual reading data.
- On the pop-up screen, check that the Date and Time-stamp matches the most current manual reading.
- Verify that the Fill Level matches what is physically in the bin.
If the Fill Level is incorrect, you may need to adjust your Bin Volume, Fill Height or Fill Gap measurements.
