Add a New User

A User on the platform can be assigned to one of the following roles: Admin, User, Driver, or Viewer. This article shows how to add a User.

 

Only a person with Admin rights can add, deactivate or delete a user on the platform.

ADMIN - full authority within the account to make changes, including managing new users and roles, manage assets, sensors, zone, tag, group, vehicle etc..


USER
- same as Admin but does not have the privilege to manage users and roles or manage waste type/waste stream etc..


DRIVER
- can access routing and collections without ability to manage assets, sensors, zone, tag, group, vehicle etc..


VIEWER
- can only read. No changes allowed.

Upon logging into the platform, you will be automatically taken to the Collections module. Otherwise, navigate to the Collections module located on the top left-hand side of the screen.

  • Click on the Settings icon located on the top right-hand side of the screen
  • Click Users & Roles from the listed menus

  • Click on Add User

  • Enter the new user's information on the pop-up screen
    • Enter the user's Email Address
    • Enter a Password
    • Re-enter the Password

Password must be at least 8 character in length with a combination of symbol, upper, lower and numeric characters.

  • Assign a Role to the user
  • Keep the Status field as Active to enable the user's account

Changing this field to Not Active will Deactivate the user's account. Learn More

  • Enter the user's First Name
  • Enter the user's Last Name
  • Enter the user's Phone Number
  • Enter the user's Mobile Number

It is important to add a Mobile Phone number with the correct country area code (e.g. +61) otherwise the text alerts and notifications will not be sent.

  • Keep the Send Welcome Email box checked and the user will receive an email from support@superfy.com with their login credentials. 
  • Click Save