A User on the platform can be assigned to one of the following roles: Admin, User, Driver, or Viewer. This article shows how to add a User.
Only a person with Admin rights can add, deactivate or delete a user on the platform.
ADMIN - full authority within the account to make changes, including managing new users and roles, manage assets, sensors, zone, tag, group, vehicle etc..
USER - same as Admin but does not have the privilege to manage users and roles or manage waste type/waste stream etc..
DRIVER - can access routing and collections without ability to manage assets, sensors, zone, tag, group, vehicle etc..
VIEWER - can only read. No changes allowed.
AUDITOR - restricted access to pages as requested by the Account owner. Additional customisation fees may apply to implement this role (not available on all accounts).
- Log into your Superfy Account
- Click on the 'Hamburger' Menu located on the top left-hand side of the screen
- Click Users & Roles from the listed menus
- Click on Add User
- Enter the new user's information on the pop-up screen
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- Enter the user's Email Address
- Enter a Password
- Re-enter the Password
Password must be at least 8 character in length with a combination of symbol, upper, lower and numeric characters.
- Assign a Role to the user
- Keep the Status field as Active to enable the user's account
Changing this field to Not Active will Deactivate the user's account. Learn More
- Enter the user's First Name
- Enter the user's Last Name
- Enter the user's Phone Number
- Enter the user's Mobile Number
It is important to add a Mobile Phone number with the correct country area code (e.g. +61) otherwise the text alerts and notifications will not be sent.
- Keep the Send Welcome Email box checked and the user will receive an email from support@superfy.com with their login credentials.
- Click Save
