Deactivate or Delete a User

This article shows how to Deactivate or Delete a User's access to the platform.

Only a person with Admin rights can add, deactivate or delete a user on the platform.

  • Log into your Superfy Account
  • Click on the 'Hamburger' Menu located on the top left-hand side of the screen
  • Click Users & Roles from the listed menus

  • On the pop-up screen, utilize the Search Bar to locate the specific user you wish to deactivate

  • Click on the user's Name
  • On the Status field, slide the the bar to deactivate the user. Status will now show as Not Active.

To reactivate a deactivated user follow the steps above and change their status to ACTIVE.. 

  • Click Save

Alternatively, you can permanently Delete a user by clicking on the bin icon beside the user profile. 

 To reactivate a deleted user you will need to create new log in credentials.  Click Here to see how.