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How to Change Fill Height and Gap on the Superfy App for a Connected Container

The article below explains how to update the Fill Height and Fill Gap for a connected container in the Superfy App. As part of the installation process, it’s important to ensure that the values entered for Fill Height and Fill Gap are correct.

If you’re installing a sensor on site and notice inaccuracies in the Fill Level readings, we recommend double-checking the Fill Height and Fill Gap values entered as part of your troubleshooting process, and updating them if necessary.

Once the measurements have been updated, we also suggest performing a manual reading to confirm that the new values are correct.

Make sure the sensor is installed in the optimal position and is aimed directly at the center bottom of the container for the most accurate readings.

Learn more about troubleshooting inaccurate fill level readings for Superfy Pro

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  • The map will center on all containers in your account. Zoom in to a specific area to locate the container you want.
  • Tap on the Container and select View. 

Alternatively, use the Magnifying Glass located at the top left-hand side in the Map View to search by Address, Container Name, Container Serial Number, or Device Serial Number.

Alternatively, you can tap on Explorer located at the bottom of the screen. This will provide you with a comprehensive list of all the Containers available for viewing.

  • Tap on the Container of your choice.
  • Tap on the Arrow beside the Container Name at the bottom of the screen to open the Container Information screen.

Explroer Screenshot

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  • On the Container Details screen, scroll down to Sensor and tap. 

  • Tap on the 3 dots beside the sensor's name.

  • Tap on Change Value.

  • Update the Fill Height and/or Gap values and tap Save.